Terms and Conditions — The Sawan Arc Hotel
Welcome to The Sawan Arc Hotel. By using our services, booking rooms, or accessing our website, you agree to the terms and conditions outlined below. Please read them carefully.
1. Booking & Check-In Policy
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Standard check-in time: 12:00 PM, check-out time: 11:00 AM.
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All guests must present a valid Government-issued Photo ID (Aadhar, PAN, Passport, Driving License).
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Room booking is subject to availability and confirmation.
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Advance payment may be required to secure reservations.
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Early check-in and late check-out are subject to additional charges and availability.
Standard check-in time: 12:00 PM, check-out time: 11:00 AM.
All guests must present a valid Government-issued Photo ID (Aadhar, PAN, Passport, Driving License).
Room booking is subject to availability and confirmation.
Advance payment may be required to secure reservations.
Early check-in and late check-out are subject to additional charges and availability.
2. Cancellation & Refunds
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Cancellations made 24 hours before check-in are eligible for a full refund.
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No refund for cancellations made within 24 hours or no-shows.
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Refunds (if applicable) will be processed within 5–7 working days via original payment method.
Cancellations made 24 hours before check-in are eligible for a full refund.
No refund for cancellations made within 24 hours or no-shows.
Refunds (if applicable) will be processed within 5–7 working days via original payment method.
3. Guest Responsibilities
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Guests are responsible for their personal belongings during their stay.
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Any damage to hotel property will be charged to the guest.
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Smoking, illegal activities, and misbehavior are strictly prohibited.
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Management reserves the right to evict guests without refund for violating rules.
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Maintain cleanliness and decorum during your stay.
Guests are responsible for their personal belongings during their stay.
Any damage to hotel property will be charged to the guest.
Smoking, illegal activities, and misbehavior are strictly prohibited.
Management reserves the right to evict guests without refund for violating rules.
Maintain cleanliness and decorum during your stay.
4. Privacy & Data Protection
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Your personal data is collected only for booking and customer service.
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We do not share your information with third parties without consent.
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CCTV surveillance is active in public areas for your safety and security.
Your personal data is collected only for booking and customer service.
We do not share your information with third parties without consent.
CCTV surveillance is active in public areas for your safety and security.
5. Pets & Visitors
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Pets are not allowed, unless explicitly permitted in writing.
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Visitors are allowed till 10:00 PM only, and must register at the reception.
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Management holds the right to restrict visitor entry in certain cases.
Pets are not allowed, unless explicitly permitted in writing.
Visitors are allowed till 10:00 PM only, and must register at the reception.
Management holds the right to restrict visitor entry in certain cases.
6. Payment Terms
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Accepted payment modes: UPI, Cash, Debit/Credit Cards, Net Banking.
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All bookings are subject to applicable taxes (GST) as per government regulations.
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Full payment may be required at check-in depending on the booking type.
Accepted payment modes: UPI, Cash, Debit/Credit Cards, Net Banking.
All bookings are subject to applicable taxes (GST) as per government regulations.
Full payment may be required at check-in depending on the booking type.
7. Hotel Rights & Policy Changes
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The Sawan Arc Hotel reserves the right to:
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Refuse or cancel bookings under suspicious or inappropriate conditions.
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Modify these terms and conditions at any time without prior notice.
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Guests are advised to check terms at the time of booking or check-in.
The Sawan Arc Hotel reserves the right to:
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Refuse or cancel bookings under suspicious or inappropriate conditions.
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Modify these terms and conditions at any time without prior notice.
Guests are advised to check terms at the time of booking or check-in.
8. Contact Information
For queries or support, contact us at:
📞 +91-99111074756
📧 info@thesawanarc.com
🏨 The Sawan Arc Hotel,
Plot No 1, Near Bd Tvs Showroom, Badshahpur,
Sohna Rd Hwy, Sector 66, Gurugram, Haryana 122101
Last Updated: July 2025